Effective Date: 03/02/2025

1. Introduction Welcome to Citadel Health (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citadel.insure (the “Website”).

2. Information We Collect We collect the following personal information when you interact with our Website:

• Personal Data: Name, phone number, email address, and any other details you provide through forms.

• Analytics Data: We use Google Analytics and Microsoft Clarity to collect data about your interaction with the Website (such as IP address, browser type, pages visited, and time spent on pages).

3. How We Use Your Information Your information is used to:

• Provide insurance-related services and customer support.

• Improve our website’s performance and user experience.

• Comply with legal obligations.

• Send promotional and marketing communications (if you opt-in).

4. Data Sharing & Third-Party Services We may share your data with:

• Service Providers: Such as analytics tools (Google Analytics, Microsoft Clarity) for tracking website usage.

• Legal Authorities: If required by law.

5. Cookies and Tracking Technologies We use cookies to enhance website functionality and track visitor interactions. You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Age Restrictions Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.

8. Your Rights You have the right to access, modify, or request deletion of your personal data. Contact us at [Insert Contact Email] to exercise these rights.

9. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page.

10. Contact Information If you have any questions, contact us at info@citadel.insure